Effective Problem Solving Skills

You may use it for troubleshooting, quality improvement and problem-solving.This method’s simplicity gives it great flexibility and it combines well with other methods and techniques.5 Whys uses a 6-step flow: It is important to move quickly from the answer to the next question, which will allow you to determine the overall picture before consciousness comprehends the problem.

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Any problem-solving activity includes problem defining, clarifying its causes, setting priorities, choosing alternatives for a better solution, and directly implementing this solution.

The ability to timely resolve internal and external product and team problems and make responsible decisions is what any junior PM should learn at the start of career.

CATWOE makes it possible to identify problem areas, look at what companies desire, and which solutions can influence the stakeholders.

All these elements open up new perspectives and help to delve into the study of the problem.

CATWOE is an acronym that stands for It looks like a simple checklist to find solutions to problems.

With its help, you may find surprising solutions and stimulates multiple approaches.A brainstorming session or discussions within any team building activity will be the excellent solution.After your list of ideas that can solve the problem becomes quite long, you need to choose a single method of solution.If the decision involves several actions or requires additional efforts of the other team members, it is recommended to create an action plan and treat it as a mini-project.Using this simple five-step approach will certainly improve the effectiveness of your problem-solving skills.At this stage, you have to work with priorities and this skill is one of the most important for product managers.A simple matrix used in Lean Prioritization method will help to quickly and clearly define what is urgent and what is not.To determine the cause-effect relationships, the Ishikawa diagram or the fishbone diagram is often used.This analysis is quite effective because it helps to make sure that your decisions are aimed at eliminating the actual causes, rather than the symptoms of the problem.For example, you’ve received a critical comment from one of your users/clients.The options for resolving the issue can be different depending on how you define this problem.